We all have a unique position of influence. And some of us face disruptive behaviors at work, in public, and even at home. When it comes to our relationships, simple steps can help us take big strides.
Large and small businesses face similar challenges. You need to promote safety for all of the people who rely on you. And you need opportunities to develop the employees you rely on to help you.
Ministries face unique safety challenges: regular public events, coming alongside people in hard places, and a need to demonstrate certain values - does what you do and say align with those values?
Tax services, corrections, public schools, first responders... you face a public in need of your services, but they may not like the message you have to deliver. Your approach will make it clear whether you're an ally or an adversary.
Health challenges are stressful. Physical exhaustion, financial stress, and anxiety caused by uncertainty all increase the likelihood for disruptive behaviors. Your patients, their families, your doctors, nurses, and staff deserve a strategic approach to de-escalation.
Education environments face serious behavior challenges - student aggression, parent concerns, and even staff conflict. Safety is paramount, but these challenges also give you an opportunity to educate. They give you a space to teach others how to address disruptive behaviors.